Never Miss a Plumbing Job Again: How Tradie Pal Helps Plumbers Book More Work

On-site? Under a Sink? Don't Let Missed Calls Cost You Jobs

21-day free trial Set up in minutes From A$35/month

As a plumber, you’re always on the move — head under a sink, hands deep in pipes, juggling emergencies, and managing everyday call-outs. But here’s the reality: every time a customer’s call rings out or lands in your voicemail, there’s a good chance they’ll call the next plumber on Google. Every missed call is a potential job lost. That’s lost revenue, lost opportunities, and sometimes even negative reviews from frustrated customers.

Tradie Pal is Australia’s first AI receptionist made exclusively for tradies like you. We understand the unique challenges of running a plumbing business, and we're here to make sure you capture every enquiry — even when you’re on the tools or working after hours.

What if you never had to worry about a missed call again?

Built for plumbers

Tradie Pal is Australia’s first AI receptionist made exclusively for tradies like you. We understand the unique challenges of running a plumbing business, and we're here to make sure you capture every enquiry — even when you’re on the tools or working after hours.

  • Answer every call and text instantly—24/7, weekends and after hours included.
  • Qualify plumbing jobs with the right questions (issue type, urgency, service address, access).
  • Answer questions based on information on your website or what you provide.
  • Send you an instant SMS summary after every call—so you’re always in the loop.
  • Filter out spam and robocalls—no more wasted time.

Here’s how it works

  1. 01

    A customer calls or texts your number -

  2. 02

    No more ringing out. Your Tradie Pal receptionist answers straight away with a friendly, professional greeting.

  3. 03

    The receptionist will ask the questions you care about most -

  4. 04

    Where’s the job; What’s the problem (leak, blocked drain, no hot water, burst pipe); How urgent is it; Are there any access details.

  5. 05

    The receptionst will even book appointments and escalate urgent calls as per your instructions.

  6. 06

    You get an instant SMS summary -

  7. 07

    Every call summary comes to you as an SMS (plus a link to the call recording), so you know exactly what’s needed—and you can prioritise your response, even mid-job.

Why plumbers choose Tradie Pal

  • Never miss a lead

    Tradie Pal works 24/7. On-site, after hours, even public holidays—you’re always covered.

  • Emergency calls ring through

    You choose when urgent calls come directly to you.

  • Use as main number or backup

    Setup is easy and flexible. Use Tradie Pal as your main business number, or as a backup when you can’t answer.

  • No spam or robocalls

    Only genuine customers get through.

  • Setup in under 5 minutes. No technical skills required.

Stop Losing Plumbing Jobs While You're on Site

  • Handles calls and texts 24/7
  • Works after hours and weekends
  • Instant SMS job summaries
  • Card not charged until the trial ends
  • Full control, always

Flexible pricing to match your needs

Every plan starts with a 21-day free trial. Change plan or cancel from your dashboard.

  • Ideal for those who use Tradie Pal to handle missed calls.

    A$35 monthly

    Start free trial Includes
    • 75 calls per month
    • Email support
  • Most popular

    Perfect for those who receive under 200 calls a month.

    A$60 monthly

    Start free trial Includes
    • 200 calls per month
    • 100 SMS conversations
    • Email support
  • Ideal for those who receive between 200 and 300 calls a month.

    A$110 monthly

    Start free trial Includes
    • 300 calls per month
    • 150 SMS conversations
    • Email support
  • Perfect for those who receive a high call volume.

    A$175 monthly

    Start free trial Includes
    • 500 calls per month
    • 250 SMS conversations
    • Email support
  • Perfect for mid-size to large teams, multiple users, franchises.

    Custom

    Contact sales Includes
    • Unlimited calls and texts
    • Custom CRM integrations
    • Priority support

Excess calls charged at 50 cents per call and 50 cents per 30-minute SMS conversation.

Who it’s for

Built for trades — and every business that lives on the phone

Your agent is set up with the jargon, the questions and the admin of your line of work — not a generic call-centre script. One site or fifty, set up per location.

Ready to put your operations on autopilot?

Two ways in, depending on how big your operation is. Both start with a real conversation rather than a form.

  • On your own, or a small crew

    Start a 21-day free trial

    Pick a plan, get your number, forward your calls. You can be taking calls before smoko.

    Start free trial
  • Multiple sites, or a team

    Book a walkthrough

    We will set up one location with you, then show you how it looks across the rest.

    Talk to sales

21-day free trial Set up in minutes From A$35/month