Never Miss a Client Call Again: How Tradie Pal Helps Firms Win More Work
In a meeting, or heads-down on a matter? Don't let a new client reach your voicemail.
A prospective client ringing an accountant, a lawyer or a consultant is usually ringing three of them that afternoon. The one who answers gets the meeting. The two who send it to voicemail get told nothing at all — no message, no second attempt, no idea the enquiry ever existed.
And the calls you do take are not all worth taking. Between the cold callers, the software vendors and the SEO agencies, a lot of billable attention goes to a phone that mostly rings with things you would never have chosen to hear about.
What if you never had to worry about a missed call again?
Built for professional services
- Answer every call, text and WhatsApp message — 24/7, including the evening enquiries that arrive after a prospect has finished their own working day.
- Qualify new enquiries with your questions: what the matter concerns, how urgent it is, and roughly what is involved.
- Answer the routine ones from your own website — your areas of practice, where you are, how your fees work, what a first meeting involves.
- Book consultations straight into your calendar, and put the calls you actually want through to you.
- Screen out cold calls and robocalls, and send you an instant SMS summary of everything real.
Here’s how it works
- 01
A prospect calls or texts
While you are in a meeting, in court, or with a client. Your receptionist answers immediately in your firm's name.
- 02
It qualifies the enquiry
What the matter is about, when they need someone, and enough detail that you can decide whether to take it before you ring back.
- 03
It books or escalates
A consultation goes into your calendar. Anything you have marked urgent comes to your mobile. Everything else waits for the summary.
- 04
You get the summary
An SMS with the caller's name, number, what they want and a recording link — so a call taken at 6:40pm is still actionable at nine the next morning.
Why professional services choose Tradie Pal
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First to answer wins the work
A prospect calling around gives the meeting to whoever picks up. That is now always you.
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Cold callers never reach you
Sales calls and robocalls are screened before they cost you a minute of attention.
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Professional, every single time
No rushed answer between meetings. Every caller gets the same considered greeting, which is the first thing they learn about your firm.
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Speaks your clients' languages
More than a dozen languages, so a client is never turned away at the first sentence.
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Set up in minutes
Use it as your main line or as the backstop behind it. Your escalation rules, changed any time by call or text.
Stop Letting New Clients Reach Your Voicemail
- Handles calls and texts 24/7
- Works after hours and weekends
- Instant SMS job summaries
- Card not charged until the trial ends
- Full control, always
Flexible pricing to match your needs
Every plan starts with a 21-day free trial. Change plan or cancel from your dashboard.
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Ideal for those who use Tradie Pal to handle missed calls.
A$35 monthly
Start free trial Includes- 75 calls per month
- Email support
- Most popular
Perfect for those who receive under 200 calls a month.
A$60 monthly
Start free trial Includes- 200 calls per month
- 100 SMS conversations
- Email support
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Ideal for those who receive between 200 and 300 calls a month.
A$110 monthly
Start free trial Includes- 300 calls per month
- 150 SMS conversations
- Email support
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Perfect for those who receive a high call volume.
A$175 monthly
Start free trial Includes- 500 calls per month
- 250 SMS conversations
- Email support
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Perfect for mid-size to large teams, multiple users, franchises.
Custom
Contact sales Includes- Unlimited calls and texts
- Custom CRM integrations
- Priority support
Who it’s for
Built for trades — and every business that lives on the phone
Your agent is set up with the jargon, the questions and the admin of your line of work — not a generic call-centre script. One site or fifty, set up per location.
Trades and field service
Clinics, retail and multi-site operations
Ready to put your operations on autopilot?
Two ways in, depending on how big your operation is. Both start with a real conversation rather than a form.
- On your own, or a small crew
Start a 21-day free trial
Pick a plan, get your number, forward your calls. You can be taking calls before smoko.
Start free trial - Multiple sites, or a team
Book a walkthrough
We will set up one location with you, then show you how it looks across the rest.
Talk to sales